Privacy Policy

At MYA Consulting Ltd, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any amendments. By using our website, you are agreeing to the terms of this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@mya-consulting.co.uk or by post to

MYA Consulting Ltd, Unit F2D Mill 5, Bath Road Trading Estate, Bath Road, Stroud, GL5 3QF

Alternatively, you can telephone +44 (0) 1453 765 643.

Who are we?

MYA Consulting Ltd is an international hotel and catering consultancy. MYA Consulting Ltd is a registered company limited by guarantee (no.). The registered address is

Unit 701 Stonehouse Park, Sperry Way, Stonehouse GL10 3UT

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about our services.

What type of information is collected from you?

The personal information we collect might include your name, address, email address. We monitor access to our website regularly to provide statistical data.

How is your information used?

We may use your information to:

  • carry out our obligations arising from any contracts entered into by you and/or us.
  • seek your views or comments on the services we provide.
  • notify you of changes to our services: These may include information about campaigns, appeals, other fundraising.
  • process a job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract that you enter into with us. For additional information please request out retention policy.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. A list of these will be may be requested. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about upcoming training or promotional material, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if youhave indicated that you do not wish to be contacted. For the avoidance of doubt if you do not request to opt out we will continue updating you with:

  • Updates on relevant topics relating to your sector and changes in legislation
  • Event invitations
  • The latest newsletters and alerts

You can change your marketing preferences at any time by contacting us by email: info@mya-consulting.co.uk or telephone on +44 (0) 1453 765 643.

How you can access and update your information?

The accuracy of your information is important to us. We are working on ways in which to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:

info@mya-consulting.co.uk

or write to us at:

MYA Consulting Ltd
Unit F2D Mill 5
Bath Road Trading Estate
Bath Road
Stroud
GL5 3QF

Alternatively, you can telephone +44 (0) 1453 765 643.

You have the right to ask for a copy of the information MYA Consulting Ltd hold about you.

Security precautions are in place to protect the loss, misuse or alteration of your information when you give us personal information, we take steps to ensure that it’s treated securely.

Any sensitive information is encrypted and protected with appropriate software. When you are on a secure page, the SSL icon (green lock) will appear in the address bar before the browser details.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of ‘cookies’

Like many other websites, the MYA Consulting Ltd website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in partial or full loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ therefore we encourage you to read the privacy statements on other websites that you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access these using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site, and recommend that you check the policy of that third party site.

16 or Under

We are committed to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission prior to providing us with any personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of an example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, whether storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken, with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in March 2018.

  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader, Booking.com
  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint
  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School
  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle