Tia Bird

Operational Consultant

Tia supports the MYA team with energy, creativity and a grounded understanding of what great hospitality truly looks like. With over a decade of operational experience across restaurants, lounges and lifestyle venues, she brings real-world insight and an innate understanding of service culture to her administrative role.

Before joining MYA, Tia played a hands-on role in opening and transforming hospitality spaces, developing menus, building loyal teams, and creating guest experiences with impact and personality. Known for her creativity, she has designed imaginative food and beverage concepts that reflect a venue’s identity and connect meaningfully with its audience.

Tia’s background gives her a rare advantage as a support lead in consultancy: she understands the pressures on the ground and knows what it takes to bring strategy to life at service level. She provides essential coordination across the studio, working closely with senior consultants and creatives to keep projects running smoothly.

Tia is known in the studio for her upbeat energy, collaborative style and thoughtful approach to every detail. Whether she’s organising a project timeline or sharing ideas for a new concept, she brings a personal warmth and professional polish that reflects the best of MYA’s values.

  • We recently worked with the team at MYA on a bid for a tender for multiple catering sites. Their proactive, innovative and dynamic approach to the task was a breath of fresh air, and we were able to work systematically through a complex set of designs with an abundance of creativity and design options to consider. Throughout the whole process, the team at MYA were fully engaged and, above all, great fun to work with. I will definitely be working with the team again on future projects and would highly recommend them as design consultants.

    Steven Braithwaite, Managing Director, Somerset Larder

  • We recently had the pleasure of collaborating with MYA on the City of London School for Girls project at the Barbican, London. One of the standout aspects of MYA’s involvement was their swift, detailed, and highly effective coordination of design elements. MYA’s proactive approach, attention to detail, and dedication to achieving design harmony made them an invaluable partner in this project. Their ability to strategically align diverse design aspects contributed significantly to the success of the collaboration, reinforcing the importance of well-integrated teamwork in delivering high-quality solutions.

    Simon Spiteri, Director/Architect, Cowan Architects

  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader, Booking.com

  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands

  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong

  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint

  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School

  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle