Hotels & Restaurants

The hotel and restaurant world has never been more competitive. With the huge increase in social media, everyone’s a critic. Good news if you’re on top of your game: you’ll be rewarded. But bad news if you let standards drop: you’ll be punished.

So it’s vital that you stay ahead of your competition.  So if you need all your time for day-to-day management, call MYA to help you maximise your profitability now, and to help you plan for the future.

Our housekeeping specialists can advise you on labour levels, laundry and the cleaning and presentation of rooms. Our development team can help you to make the most out of room service, to build a new kitchen or to transform your restaurant spaces.

Because the hospitality industry is people-centric, our headhunting and recruitment service for catering is highly sought after. It’s crucial to the success of a hotel or restaurant to find the right hotel or restaurant manager, an experienced housekeeper, or a great head chef that will win you rave reviews. If we can’t immediately headhunt the right person from our wealth of industry contacts, we can help take the pain out of recruitment and manage the entire process, including chef craft trade tests, until the right person is recruited.

MYA can help you to:

  • Review your current operation and benchmark your performance
  • Develop new concepts which improve uptake of suppliers
  • Find new concessions and operators
  • Recruit talented chefs
  • Develop your in-house team
  • Plan and design a new facility or refurbish an existing one
  • Review nutrition content to help with labelling
  • Create a green plan
  • Review your housekeeping and laundry system for hygiene and value

No matter how well you’re doing, you can’t relax. That’s why the hotel and restaurant business is so exciting. MYA could be your secret weapon in staying ahead.

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  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader,
  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint
  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School
  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle