Housekeeping & Laundry Services

Housekeeping services are under pressure. With rising wage levels, near full employment and the effect of stricter immigration laws, there’s an increasing shortage of good housekeeping staff. At the same time, environmental concerns restrict the use of chemicals, while disposable materials are out of fashion. But you can’t let your standards slip. If you do, social media will soon find out, and the damage can be irreversible.

With all these challenges, it’s essential to ensure that your operating model is at its best. Do it well, and you’ll be rewarded with the best value for your money and customer satisfaction that you can measure.

Our consultants have years of experience holding senior housekeeping positions in hotels and the healthcare and education sectors. We work for clients in schools and castles, hospitals and hotels, factories and offices. We use established industry benchmarks, applying expert knowledge to assess the cost of your housekeeping and laundry operations.

Should the work be done in-house, or should it be outsourced?

We’ll help you answer these tricky questions, based on the size and complexity of your organisation, your geographical location, and the staff you have available.

If the choice is in-house, we can mentor and develop your housekeeping department. If you choose to outsource, we’ll help with tender management and contract auditing. No matter your preference, there’s often a mixed solution that can work with your strengths while increasing your resources.  We ensure you get the best for your budget and that your standards never drop.

Planning for the future is another task that many businesses struggle with. As industry leaders, we’re up to speed with the latest technology in housekeeping services. We partner with organisations developing robotic cleaning systems and can advise on new green technologies which cut down on chemicals and disposables. Having these industry connections and insights gives you access to the best advice for your business.

If your housekeeping services are facing a problem right now, then it’s time to take action and give us a call. Our team are experienced at crisis management: rely on us for fast, effective solutions in any emergency.

Once the emergency is over, we can help to future-proof your strategies significantly reducing the chance of it ever happening again.

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  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader,
  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint
  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School
  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle