Leisure & Retail

In the leisure and retail world, your catering operation has to compete in two important ways.

First, you need to compete for floor space. Are you making best use of the area? Does it generate income in proportion to the space? Could you be getting a better average spend?

Secondly, you need to compete for customers’ time and attention. Do you enhance the overall experience for people coming through the door? Are you special? Are there more attractive places outside on the street?

Our expert team will help identify the ‘opportunity gaps’ to grow and develop your business, improving uptake/penetration for the available footfall, lifting average spends and improving margin performance. We’ll develop food offers and robust business models which wow the consumer and set your operation apart in a crowded high street.

MYA can help you to:

Review your current operation and benchmark your performance
Develop fresh concepts which improve business performance and develop unique selling points
Manage the tender for your catering concession
Develop your in-house team
Plan and design new facilities or refurbish what you have
Analyse the nutrient content of your meals
Create a green plan

A competitive catering offer is more than just a support act for your main retail or leisure activity. Done with style, it could make you a star.

The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

Natalia Ros Vargas, Office Team Leader, Booking.com
Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

Richard Russell, Catering Equipment Distributor Director, Western Blueprint
If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

Phillip Godfrey, Bursar, Halliford School
During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

Penny Arnold, Commercial & Operations Director, Fusion Lifestyle