Leisure & Retail

More spend. More standout. More return.

In leisure and retail, catering needs to do more than feed people. It has to compete for space, attention, and share of the spend.

Is your offer pulling its weight per square metre? Are you maximising footfall? Does your food experience match the energy of your brand, or are visitors heading back out to the high street?

As an experienced leisure catering consultancy, MYA helps you spot untapped potential. From boosting average spend to increasing margin and standout, we create food offers that turn browsers into buyers—and visits into experiences.

Here’s how we help you win:

  • Audit your operation and benchmark performance
  • Create standout food concepts that drive revenue
  • Identify and close opportunity gaps
  • Manage catering tenders and concession contracts
  • Develop and upskill your internal team
  • Design or refresh your catering and dining facilities
  • Analyse nutritional value and health appeal
  • Build a sustainability plan that aligns with your brand values

Our retail catering consultants work across shopping centres, attractions, and entertainment venues to create food strategies that drive performance and elevate your customer experience.

A well-executed catering offer isn’t just a nice-to-have. Done right, it becomes a destination in its own right.

Let MYA help you turn your food offer into a competitive edge.

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  • We recently worked with the team at MYA on a bid for a tender for multiple catering sites. Their proactive, innovative and dynamic approach to the task was a breath of fresh air, and we were able to work systematically through a complex set of designs with an abundance of creativity and design options to consider. Throughout the whole process, the team at MYA were fully engaged and, above all, great fun to work with. I will definitely be working with the team again on future projects and would highly recommend them as design consultants.

    Steven Braithwaite, Managing Director, Somerset Larder
  • We recently had the pleasure of collaborating with MYA on the City of London School for Girls project at the Barbican, London. One of the standout aspects of MYA’s involvement was their swift, detailed, and highly effective coordination of design elements. MYA’s proactive approach, attention to detail, and dedication to achieving design harmony made them an invaluable partner in this project. Their ability to strategically align diverse design aspects contributed significantly to the success of the collaboration, reinforcing the importance of well-integrated teamwork in delivering high-quality solutions.

    Simon Spiteri, Director/Architect, Cowan Architects
  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader, Booking.com
  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint
  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School
  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle