Kevin Pickford

Kevin has more than 35 years’ experience at a senior level in both sales and operations management, working in catering, engineering, business services, facilities management and commercial property. He’s used to large contracts, high technical standards, wide geographical areas and complex client requirements.

In particular, he’s often been the man on the spot when culture change is essential – when a business needs a financial turnaround, or a re-structuring of the team; when there’s a new vision, a new relationship with customers, a re-imagining of what the business is offering. He has a solid track record of leading management teams through periods of change and coming up with impressive results, in terms of business growth and customer retention.

Key Skills:

  • Understanding the brief at corporate level: sometimes you need a board-level viewpoint
  • Multitasking: for most of his career, there’s always been more than one objective
  • Presentation: he’s not afraid of the podium
  • Hand-holding: when things are challenging and stressful, calm confidence – based on experience – is his style
  • Inspiring teams: Kevin is known for his unselfish sharing of knowledge, and his determination that the whole team should succeed together.

For the last eight years, as well as working in consultancy and training, Kevin’s time has been devoted to a family project: turning a historic town-centre barn into a upmarket café. Having sold at a profit, he’s moving on. So in addition to his high-level knowledge of business transformation, he’s a world-class expert on tea, jam, toast, cakes and ice-cream!

  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader,
  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint
  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School
  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle