Tricks of the Restaurant Trade

As Tricks of the Restaurant Trade was aired on Monday night June 17th on Channel Four, featuring a whole section on menu engineering, we were rather proud that our managing director, Carla McKenzie, had been part of the advising team.

In our complex world, the pressures on high street casual dining restaurants have never been greater. The programme shared some of the intelligent approaches being adopted to menu engineering. Of course, it is challenging to cover this complex subject in such a short space of time; thirty minutes.

In the wake of some of the high street’s most loved brands entering into CVAs (Company Voluntary Arrangements) or insolvencies, it is clear that the model needs to change.

Great menu engineering, underpinned with innovation, vision and a sustainable business plan is surely part of the way forward.

You can watch the repeat on All 4 catch up TV now:

  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader,
  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands
  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong
  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint
  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School
  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle