News

How Military Briefing Principles Can Strengthen Business Communication

Posted on in News

On Tuesday, members of the MYA team took part in a training session with Ben Timpson, founder of The Briefing Course and Royal Navy Lieutenant Commander (retired).

Ben brings lessons from military briefing into business, helping teams communicate clearly, influence effectively and make better decisions with less noise.

For a scaling business, this is important.

As teams grow, communication can either become sharper or become a fog machine with email permissions. We prefer the first option 

Ben’s session focused on how to influence leaders with clarity and confidence by saying less, prioritising what matters, and removing unnecessary detail that slows down decisions. 

That is valuable internally and central to how we work with clients. Complex projects need clear thinking, clear communication and the ability to get to the point without losing the relationship.

Thank you to Ben for an insightful and practical session, and to Paul Hetherington for organising the event.

We’ll be putting the techniques into practice immediately. Hopefully in fewer words.

Recent posts

Categories

  • We recently worked with the team at MYA on a bid for a tender for multiple catering sites. Their proactive, innovative and dynamic approach to the task was a breath of fresh air, and we were able to work systematically through a complex set of designs with an abundance of creativity and design options to consider. Throughout the whole process, the team at MYA were fully engaged and, above all, great fun to work with. I will definitely be working with the team again on future projects and would highly recommend them as design consultants.

    Steven Braithwaite, Managing Director, Somerset Larder

  • We recently had the pleasure of collaborating with MYA on the City of London School for Girls project at the Barbican, London. One of the standout aspects of MYA’s involvement was their swift, detailed, and highly effective coordination of design elements. MYA’s proactive approach, attention to detail, and dedication to achieving design harmony made them an invaluable partner in this project. Their ability to strategically align diverse design aspects contributed significantly to the success of the collaboration, reinforcing the importance of well-integrated teamwork in delivering high-quality solutions.

    Simon Spiteri, Director/Architect, Cowan Architects

  • The team, led by Carla McKenzie, were meticulous in every detail. They modelled the cleaning requirements to deliver the optimum solution for the facilities across EMEA, and really took time to understand the culture of our business. I have no hesitation in recommending MYA and its team – they are dedicated and innovative, and always go the extra mile.

    Natalia Ros Vargas, Office Team Leader, Booking.com

  • Carla and her team have broad experience in the industry. Apart from being very supportive in inventing (new) concepts, they also make use of their many years of experience when implementing these concepts. Their ultimate goal is to let people enjoy honest and good food.

    Marcel Bisselink, Owner, Daily Fresh Food, Galeen, Netherlands

  • Carla and her team worked tirelessly with us to ensure our very international and cross-cultural needs were met with great creativity and skill. They listened to us, responded to our needs and delivered above expectations.

    Angela Hencher, Director of Business Administration, Dulwich College, Shanghai Pudong

  • They are brave enough to challenge others in pursuit of the ultimate solution, whether it be behind the scenes with kitchen flow and catering management, or front-of-house service and design.

    Richard Russell, Catering Equipment Distributor Director, Western Blueprint

  • If all companies who serve the independent school sector had your breadth of vision and openness of mind, I have little doubt that the sector would be a richer and more exciting place to be.

    Phillip Godfrey, Bursar, Halliford School

  • During the negotiation process, Carla’s knowledge and expertise enabled our company to achieve a very strong commercial outcome, and some significant savings were yielded from the exercise.

    Penny Arnold, Commercial & Operations Director, Fusion Lifestyle